Refund policy

Last Updated: 2025-06-09

Welcome to our online store – www.atelierdeco.lt

We value our customers and strive to provide the best shopping experience. Therefore, we accept returns under the following conditions, in accordance with EU regulations:

Return Conditions:

  • Return Period: Items must be returned within 14 days from the order date.

  • Item Condition: Returned items must be:

    • Unused and undamaged

    • In their original packaging with all tags and labels intact

Return Process:

  • Customers may return items directly to us.

  • Return shipping costs are covered by the customer, unless the item is defective or does not match the description.

  • If the returned items meet the above conditions, the return will be approved and a refund will be issued to your bank account within 14 days after confirmation.

If you have any questions about the return process, please feel free to contact us at info@atelierdeco.lt